Visitors of our websites

Purpose

The Purpose is to manage and improve our websites, to ensure that the content is relevant and presented in the most effective manner for you and your device, that you as a visitor have a positive experience when navigating our websites, and to allow you to communicate with us via the Chat function and/or email, and participate in/register for interactive features of our services.

Additionally, the Purpose is to keep our websites safe and secure, administer our websites for internal operations, including troubleshooting, data analysis (including traffic data analysis), testing.

Our websites use cookies to distinguish you from other users. They help us to provide you with a good experience when you browse our websites and ensure that the content is relevant to you. To learn more about how we use cookies, please check the Privacy Settings Tab for Cookies on the right of the web pages for this site and our Cookie Policy.

Who are you?

You as a visitor of this website.

Type of Personal Data being used

As part of managing and administering our websites, we may collect and use Personal Data such as:

  • Contact information (e.g. name, address, email)
  • Information about your digital interactions e.g. your use of the chat function, cookies and cookie preferences
  •  Technical information (e.g. the Internet protocol (IP) address used to connect your device to the Internet, or your login information, browser type and version, time zone setting, browser plug in types and versions, operating system and platform)
  • Information about your visit to our websites (e.g. the full Uniform Resource Locators (URL) clickstream to, through and from our websites (including date and time), pages you accessed, page response times, download errors, lengths of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page)

The provision of Personal Data is not a statutory or contractual requirement, nor is it necessary to enter into a contract with us. You are not obliged to provide Personal Data. The consequence of failure to provide Personal Data would be our inability to achieve our Purpose.

Legal basis for the use of your Personal Data

The use of your personal data is necessary for us to pursue our legitimate interest in keeping our websites safe and secure and in providing you with the content and services on our websites, see Article 6(1)(f) of the General Data Protection Regulation 2016/679

Some use of cookies require that we obtain your prior consent for this. In this case we do so through the dedicated cookie consent banner in the Privacy Settings Tab on the right of the web pages for this site. There you can select and deselect consent options.

Source

You as a visitor of our websites.

How long do we store your Personal Data?

We will keep your Personal Data for up to 6 months.
For cookies specifically, please see the Privacy Settings Tab for Cookies on the right of the web pages for this site.

Sharing of your Personal Data with Third Parties

We use Third Parties in order to provide a GDPR compliant cookie consent banner (UserCentrics GmbH) and for the website and email services we use one.com. For the Chat and analytics functionality on this website we use Smartsupp.com. Your Personal Data are first disclosed to those Third Parties at the moment of their collection.

If the third parties are processing and using your personal data on our behalf, we have a data processing agreement with the service provider to ensure that appropriate security measures protecting your personal data have been taken.