Privacy Notice

When this applies to you?

This Privacy Notice applies to the use of the Privasee website, as well as Privasee’s services towards its customers.

Our website contains links to other websites. Once redirected to another website, this notice is no longer applicable.

Disclosure to third parties

We only share your personal data with third parties when necessary and according to the principles stated in this Privacy Notice. As a general rule, we do not disclose personal data to third parties, save from circumstances in which we share data with our partners and suppliers, as listed below:

Redovisningskonsulterna på Östermalm AB, BDO Sweden AB & Fortnox AB (Sweden)

Bookkeeping is what is processed by redovisningskonsulterna på Östermalm AB, auditing by BDO Sweden AB, and the cloud service Fortnox is the tool used.

customers, suppliers, sub-contractors, employees, investors

  • contact details, financial details (EU) is used as our web-hosting platform and email. Personal data collected and processed on this e-commerce website: contact details, buying history, financial data and cookies.

website visitors

  • cookie data
  • contact details
  • buying history
  • download history
  • If you are a volunteer or partner with Privasee, your privasee email address will be created in this service

customers, suppliers, sub-contractors, investors, prospects, partners, employees

  • email address
  • correspondence

The GDPR compliance portal is developed on Zoho Creator (Application as a Service) based in Zoho U.S. data centres. Zoho have amended the Data Processing Addendum (based on Model Contractual Clauses) to be compliant with the data processing requirements of GDPR.

Minimal personal data is stored in this application, with the option to anonymise once the purpose has been fulfilled. 

customers, partners, employees

  • Email address of admin user used as logon credentials.
  • Employee names which are active in GDPR compliance tasks.
  • Name, email, telephone, notes, relating to data subject exercising their rights under GDPR to your organisation. 
  • Name of credit card holder and card number used for payment and details of what was purchased. (data stored in EU data centres)

Operational purposes, e.g. Word, Excel, etc., are hosted Zoho WorkDrive.

customers, suppliers, sub-contractors, pro-bono contacts, investors

  • personal data which can be contained within communications documents, spreadsheets and slides

Helpdesk services are based on Zoho Desk.

registered users and employees

  • Name, email address, language, locale, optional personal data added to profile by user, e.g. bio.
  • Earned gamification points
  • Contributions to the Community
  • Questions/dialog between user and helpdesk personnel

Chat services and website analytics are using Zoho SalesIQ (started 5 Aug 2020),

Note: Statcounter used previously in decommissioning phase. (All data deleted from 4 weeks following 6 Aug 2020)

website / helpdesk visitors and Chat sessions

  • IP address, 2 of 4 parts masked.

  • browser version
  • operating system version
  • data/time of visits/history
  • direct/indirect/ subsequent actions
  • type of visit (i.e. new, returning)
  • length of visit
  • pages visited
  • country, city
  • message content in Chat sessions,
  • optionally email address if offered by the visitor during Chat, i.e. they want a Chat transcript, here more from Privasee

Talent LMS (EU)

This is a cloud service which we use for the GDPR-privacy awareness training, that we call our DOVE.

customers, partners, employees

  • email address
  • full name
  • learning experience and outcome

PayPal (EEA)

Payment options to Privasee services.

customers, partners, employees

  • payment method information (such as credit or debit card number, or bank account information),
  • purchase amount, date of purchase